SFR is one of the major French telecom operators, which offers phone, broadband and television bundles. If you live in France and are subscribed, or a thinking of subscribing, to an SFR offer, you may need to contact SFR at one point or another, for queries or assistance. If you are looking to reach English-speaking Customer Support , the bad news is that SFR offers only very little options - but all are worth a try. If you wish to contact SFR over the phone , you will find you have several options available.
You will have a lot more chances to successfully contact SFR by dialling one of the French lines. Quel forfait pour quelles utilisations? Je compare. Clearly what they were trying to do was make it appear as if the representative had offered a 28 euro discount TO 33 euros, rather than FROM 33 euros.
I was there for three hours while the member of staff, who was very helpful, kept being cut off. Eventually, being cut off several times myself, I reached the cancellations department again. She offered me several discounts on the 33 euros, and when I expressed interest she offered me 13 euros per month and I wanted to see an end to this , she would press me to say 'yes, I aceept', so it was on record.
I said I wouldn't say this until she had send an official invoice. What she did was specified the fee in the body of an email but substituted a question mark symbol for the euro symbol, so that I would say 'yes, I accept', but the discount she offered wouldn't stand up in court should I later contest the fact the invoice hadn't been applied. I then blovked SFR through my bank, and they have since increase my monthly fee, completely arbitrarily, to over euros per month, perhaps to intimidate me by making me think that the recoverable sum IS enough for me to be taken to court.
I am currently appealing through l'AFOC. As with other reviews I am very frustrated with SFR. You cannot email them, and only contact is through customer service line. But even when you speak to them they lie and do nothing. I opted for internet package with SFR not realising orange had monopoly on all telephone line installations.
Cancelled SFR immediately using their online cancellation form, they still sent box, received email acknowledging receipt of cancellation and how to return box, but no etiquette for return attached, not available on the SFR client site. Have had 2 phone calls from them and each time they say they will sort. Now have been charged connection fee!
Just as with other reviewers Orange were brilliant. English speaking phone service, all installed within no time. Proper signed contracts.
My battle goes on with SFR but my advice is to avoid them! The worst client service, the worst application, the worst tarifs and slowlest internet.
Avoid engagement by all possible means!!!! They charge pretty high fees and do not care at all about clients. In France, the majority of cellphone plans come with either a 12 months or 24 month committment 24 being the legal maximum , which are known as forfaits avec engagement.
With a month plan, you'll have to pay the total amount you still owed your supplier up to the end of the 12 months basically your monthly bill x months left. Make use of this incentive to get yourself a better deal! Below are the cases in which the penalty exemptions apply:.
With Orange , you can cancel:. To cancel an SFR plan,your options are:. Bouygues Telecom allows you to cancel:. Retrieved 4 September Archived from the original PDF on 6 March Archived from the original PDF on 31 March Retrieved 30 March Retrieved 1 February Retrieved 29 March Retrieved 14 March Archived from the original on 11 February Archived from the original on 10 March Archived from the original on 25 March Retrieved 23 March Retrieved 6 March Archived from the original on 2 March Archived from the original on 7 March January Retrieved 29 April Retrieved 14 February Cable television providers.
Cable, satellite, and other specialty television providers in Africa, Asia and Oceania. Cable, satellite, and other specialty television providers in Canada. Terrestrial and satellite. Defunct cable and DBS companies of Canada. Craig Wireless. Cable, satellite, and other specialty television providers in Europe. Cable, satellite, and other specialty television providers in Latin America and the Caribbean.
Multi-Choice TV. Vivo TV Plus Brazil. Cable, satellite, and other specialty television providers in the United States. Sky Angel Virtual Digital Cable.Une fibre optique est un long fil flexible en verre ultra pur ou en plastique. Comment bien comparer? Vous vous perdez dans la jungle des offres et les comparateurs vous embrouillent? Prenez comment changer d op?rateur internet de sfr a free temps de faire jouer la concurrence. Le comparateur des forfaits : une arme efficace contre les prix trop chers! Comparer articles. Total 0. Internet. Internet; Comment changer de fournisseur internet? Want to start an SFR mobile phone or Internet contract? Call our English-speaking Selectra at 09 74 59 56 84 or ask for a free callback today, for free. Our team is Ouverture de ligne, test d'éligibilité, changement d'opérateur internet et mobile. Whether you have a contract with Orange, Free, Bouygues, SFR or what is known as yourRIO code (Relevé d'Identité Opérateur), which you'll need Depending on your provider, you may be able to change or cancel your Ouverture de ligne, test d'éligibilité, changement d'opérateur internet et mobile. Freebox Revolution, Delta, Mini 4K: comment changer d'offre et migrer vers la Freebox Pop (V8). Free is a French telecommunications company, subsidiary of Iliad that provides voice, video, Free was the third ISP in France to offer Internet access without a subscription or a (former state monopoly company France Telecom), and the third is SFR. "Free: Mr Easy remplace Rodolphe et change de slogan (vidéos)". L'opérateur veut appliquer au téléphone les recettes qui ont fait son succès dans l'accès à Internet. Pour Orange, SFR et Bouygues, la menace est grande., Toujours. Mais cela pourrait changer. Pour l'inventeur de la Freebox et du «trois-en-un» (Internet, télévision et téléphone fixe) à 29,99 euros par. Vivez l'internet à Très Haut Débit avec la Fibre optique Free. Nous innovons toujours aujourd'hui en étant le premier opérateur en France à réussir à intégrer. Covid et Free: Récap des nouveaux avantages offerts par l'opérateur. d'autres programmes TV gratuits sur les BOX Internet (Orange, Free, SFR et Bouygues) Comment se positionnent nos opérateurs mobiles face à la crise du COVID Profitez-en avant que l'offre ne change, on vous dit tout dans notre article! Comparateur d'offres internet - Comparez et trouvez les meilleures box internet en ADSL et Fibre optique, les forfaits mobiles pas chers avec ou sans. Le boîtier est également équipé d'une enceinte connectée intégrant «OK SFR», l'assistant vocal développé par l'opérateur qui permet de. Pire operateur qui existe. Coupure internet incessantes reductions de debit. to fidelity, that I could get a phone for an euro and that my contract would not change. I opted for internet package with SFR not realising orange had monopoly on all She said she'd send an email to organise a time never got the email. Facebook Twitter LinkedIn. Dans ce cas s'appliquent ce que l'on appelle les clauses suspensives. Les forfaits les moins chers. Contactez le service client Orange ou souscrivez en ligne. C'est le cas pour Bouygues Telecom notamment. Les bons plans du moment. Contactez le service client de Free. Partagez le sur :. Comment choisir son type de forfait? En tant que comparateur de prix, MonPetitForfait. De plus en plus, les enveloppes de data prennent effectivement le pas sur le reste. En savoir plus Accepter. Lors de votre souscription, celui-ci vous demandera un code RIO. Vous souhaitez changer d'abonnement internet sans subir de coupures internet?